General Manager, La Casita Germantown
Gema started working at La Casita Pupuseria in Germantown in late 2009 as a clerk, specifically manning the phones and register to take food orders. Through this experience she was able to interact and connect directly with our clientele, and also grew to appreciate all the hard work and love that goes into making fresh & authentic Salvadoran food and drinks. Fast forward 10 years later, now as Operations Manager, her focus lies primarily on the administrative side of the business, and on overseeing on-going improvement of quality, productivity and efficiency within the staff so that we can always offer the best product and service to our customers. Her hobbies include going to the movies, checking out new restaurants and Danzatone.